Privacy Policy
Last updated: 26 November 2025
This Privacy Policy explains how The Elektronic Store (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or make a purchase from www.theelektronicstorecom.com.
By using our website, you agree to the collection and use of information in accordance with this policy.
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Information We Collect
a. Personal Information
When you place an order or contact us, we may collect:
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Name
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Email address
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Billing address
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Shipping address
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Phone number (optional)
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Payment details (which are securely processed by your chosen payment provider)
We do not store full credit card numbers or sensitive payment credentials on our servers.
b. Device Information
When you browse our store, we automatically receive certain information, such as:
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IP address
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Browser type
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Device type
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Time zone
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Pages viewed
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Cookies installed on your device
This information helps us improve website performance, security, and your overall experience.
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How We Use Your Information
We use your information to:
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Process, fulfil, and deliver your orders
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Send order confirmations, shipping updates, and service-related messages
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Provide customer support
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Improve and optimise our website
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Detect and prevent fraud or unauthorised activity
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Comply with legal, tax, and regulatory obligations
We do not sell or rent your personal information to third parties.
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Sharing Your Information
We may share your information with trusted third parties who help us operate our business and provide services, such as:
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Payment processors (for example, Stripe or PayPal)
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Delivery and logistics partners
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Fraud prevention and security tools
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Customer support and email service providers
These third parties only receive the information necessary to perform their services and are required to keep your information confidential.
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Cookies
We use cookies and similar technologies to:
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Remember your preferences and items in your cart
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Improve site speed and performance
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Help provide a secure checkout experience
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Analyse website traffic and usage
You can disable cookies in your browser settings, but some features of the website may not function correctly without them.
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Data Retention
We retain your personal information only for as long as necessary to:
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Complete your orders
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Provide customer support
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Meet legal, accounting, or tax requirements
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Resolve disputes
You may request deletion of your personal data at any time, subject to our legal obligations.
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Your Rights (UK and EU GDPR)
You have the right to:
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Request access to the personal data we hold about you
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Request correction of inaccurate or incomplete data
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Request deletion of your data (where applicable)
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Object to or restrict certain types of processing
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Request a copy of your data in a commonly used format
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Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us at: admin@theelektronicstorecom.com.
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Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.
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Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of any external sites. We recommend that you review the privacy policies of any third-party websites you visit.
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.
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Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
The Elektronic Store – Customer Support
Email: admin@theelektronicstorecom.com
Support Hours: Monday–Friday, 9AM–6PM
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